Fun Tour Experiences

Connecticut

Need More Help: FAQs

How do I purchase a ticket for a tour?

Tickets must be purchased by credit card and only at www.tasteofnewhaven.com. If you have received a gift certificate or have a discount membership please follow the instructions and enter the appropriate codes. If you are having any difficulties booking please contact Dan at [email protected].

What if we want to stay over in New Haven?
We have exclusive deals with hotels like the Omni New Haven Hotel, New Haven Hotel & Pizza Palace Airbnb to make your tour experience a Staycation in New Haven! Look for the deals when your book your tour & receive confirmation emails or texts.
How far in advance should I purchase tickets?

We recommend that you book a tour at least two weeks in advance. If you are booking a Private Tour we recommend booking at least four weeks in advance.

What are the food and drink stops?

Each tour has a different itinerary. Please check the individual tour page details.

How much food should I prepare to eat?

We usually have four to six stops for food and drink tastings which equal the portion of a large meal.

Are all food and drinks included in the tour price?

Yes, we provide all food and drink tastes in the tour price. If you desire to have anything beyond our set menu it will be under a separate tab.

How long are the tours?

Tours usually last 3-4 hours, although the Pizza Lovers Tour runs 6 hours.

Where should I park?

Parking is suggested in different locations for each tour. You will receive instructions upon booking confirmation.

Is there a waiting list if a tour is sold out?

No, since there is limited capacity on each tour we do not offer a waiting list

Do you provide gift certificates and coupons?

Yes you can purchase gift certificates from us. Click Here!

What is your refund, rescheduling or cancellation policy?
    • More than 7 days prior to the event – reschedule, or receive a full refund or receive store credit. 
    • 4-7 days prior to the event – reschedule or receive store credit. No refunds offered within 7 full days of an event.
    • Within 72 hours of the event – No refunds or rescheduling (we will not be able to book these spots on such short notice).
    • Private events may offer a variable policy.
Can you accommodate people with food allergies or dietary restrictions?

We will do our best to create a menu for you if we are given enough notice about your food allergy or dietary restriction. We will inform you in a case where we may not be able to accommodate this.

Should I tip the tour guide?

YES!!!! Tour guides rely on your gratuity for the bulk of their pay. $15-$20 per person is customary for most tours, but some experiences like the Pizza Lovers Tour, Murder Mystery Cocktail Tour and Pizza Class are a higher ticket value and $20-25 per person is customary for these. Our guides are exceptional and we hope you agree!

Are the tours rain or shine?

We will hold the tours in most weather so please come prepared. We will reserve the right to cancel tours in the case of extreme weather. If we have your contact info we will try to give you at least 24 hours notice if this happens. In these cases we will work with you to reschedule you on another tour.

What should I bring with me?

We suggest bringing weather appropriate clothing and accessories.

Are your tours given in languages other than English?

No, but you may request to bring your own translator.

Are pets allowed on the tour?

No, sorry you’ll have to keep them at home.

Are the tours handicap accessible?

We cannot guarantee that all parts of the tour will meet that standard.

What if I have to use the restroom?

Most of the tour stops have a restroom. We will try our best to keep you informed of when there is a restroom at a stop.

Are we allowed to use a camera during the tour?

Yes, we love photos, videos and audio!

Do you offer private group tours?

Yes, please contact Dan at [email protected] about dates, locations and themes. We can help you organize groups anywhere from 10 or more people on tastings, progressive dinners or other food and drink oriented events. This is great for birthdays, bachelorette parties, corporate events, friends outings and reunions.